Customer Service at Juniper Computer Works (Essay Sample)

Student’s Name
Professor’s Name
Course Number
Date
Customer Service at Juniper Computer Works
Customer service is vital for business organizations because it impacts retention and facilitates a positive relationship between an organization and the population it serves. Juniper Computer Works is not exceptional. However, specific groups within society require special consideration when formulating customer service strategies and policies. For instance, the disabled have specific needs and interests that might not be common for all general population members. After the recent complaint by one of the customers who had been inappropriately treated, Juniper Computer Works needs to develop customer service policies that would impact disabled customers’ experiences.