Sign In
Not register? Register Now!
Essay Available:
You are here: HomeResearch PaperBusiness & Marketing
7 pages/≈1925 words
9 Sources
Business & Marketing
Research Paper
English (U.S.)
MS Word
Total cost:
$ 36.29

E-Government Services in the UAE Business & Marketing Research Paper (Research Paper Sample)


the paper required answering the FOLLOWING questions:
What is e-gov?
how is it used in the UAE?/
How has it benefited the UAE?


E-Government Services in the UAE
Institutional Affiliation
E-Government Services in the UAE
E-Government is one of the emerging trends in governance across the contemporary world. It provides a platform for governments to interact with civil servants, communities, businesses, and citizens. E-Government portals facilitate the communication of relevant information within government agencies, online tax registration, filing of returns, civil service job applications, etc. E-Governance entails four types of services: government-to-business (G2B), government-to-citizen (G2C), government-to-government (G2G), and government-to-employee (G2E). G2B involves the exchange of services between the government and business organizations. It outlines the relevant rules and regulations that businesses must comply with, provides information promptly to businesses, and ensures access to government services and agencies (Bhattacharya & Goswami, 2011). Therefore, G2B plays a critical role in business growth and development and promotes transparency of the projects carried out between the two parties. G2C refers to the government services accessed by ordinary citizens. It provides quick access to government services, including filing tax returns and license renewal, which eliminates the need to travel to government agencies. G2G involves interactions between government agencies, departments, and organizations. It facilitates effective communication within the government and fosters collaboration in providing public service. Moreover, it promotes international relations and diplomatic issues (Ntulo & Otike, n.d.). Lastly, G2E is an integral part of e-Governance that deals with knowledge sharing and teamwork among government employees. It provides access to services such as leave application, payment records, salary reviews, and work calendars. In addition, G2E includes employee training and development for the provision of better public service. E-Government focuses on the utilization of technology to improve service delivery, enhance efficiency, increase accountability and transparency, and empower the citizens. The figure below outlines the four types of e-Government services.
1994600Figure 1. Types of e-Government Services (Zelada, 2012)
The provision of high-quality value-added services through the utilization of the internet and e-Government services should be the aim of government agencies. Their efficiency, accuracy, and ease of accessibility should increase the citizens’ desire to utilize them. An understanding of how they work is imperative. Therefore, this study seeks to achieve the following objectives:
1 To examine the current situation and progress of e-Government.
2 To determine the advantages and disadvantages of e-Government in the United Arab Emirates.
3 To analyze the challenges associated with e-Government implementation.
4 To understand the impact of e-Government on the United Arab Emirates.

Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now:

Other Topics:

  • Care Shoe Marketing Plan Business & Marketing Research Paper
    Description: The name of the proposed company is Care Shoe Polish. The purpose of the business is to make customers from all walks of life comprehend that shoe shining is a form of art, which has sadly been taken for granted because of quick shine approaches which given clients only...
    5 pages/≈1375 words| 4 Sources | APA | Business & Marketing | Research Paper |
  • Nike Sweatshops Business & Marketing Research Paper
    Description: The documentary narrates the story of the harsh conditions and lives of Indonesia workers who went through great exploitation by Nike. Nike is a multinational company that designs and develops apparel, foot-wears, accessories, and services. The workers are frantic and desperate where poverty...
    1 page/≈550 words| 3 Sources | APA | Business & Marketing | Research Paper |
  • Content Marketing Business & Marketing Research Paper
    Description: Content marketing is now widely used by most businesses. According to Rampton (2016), the five key critical components of content marketing include audience, content, offer, promotion and distribution, and follow-up. The audience component involves making sure everything that is done is geared...
    1 page/≈275 words| 2 Sources | APA | Business & Marketing | Research Paper |
Need a Custom Essay Written?
First time 15% Discount!